Privacy Policy

Effective Date: May 12, 2026

1. Introduction

At Cyber and Me, we take your privacy extremely seriously. As a cybersecurity platform, we understand the importance of protecting your personal information and maintaining your trust. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our portal.

2. Information We Collect

We collect information to provide you with personalized security assessments and AI-driven advice:

  • Account Information: Name, email address, phone number, and profile details provided during registration or during WhatsApp account linkage.
  • Health Check Data: Your responses to our security evaluations, used purely to calculate your security score and generate advice.
  • Inventory Data: Details about the devices you monitor through our platform.
  • Chat History: Conversations with Cyber Buddy (via the web portal or WhatsApp), which are used to provide contextual assistance and improve our AI services.
  • Messaging Metadata: When using WhatsApp, we process metadata such as your phone number and message timestamps to facilitate the delivery of AI advice.

3. Lawful Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data based on the following legal grounds:

  • Consent: When you voluntarily submit security health checks or chat with Cyber Buddy.
  • Contractual Necessity: To provide the core services of the portal that you signed up for.
  • Legitimate Interests: To improve our security algorithms and protect the platform from cyber threats.

4. Your Rights under GDPR

If you are a resident of the European Economic Area (EEA), you have the following data protection rights:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can ask us to correct inaccurate or incomplete data.
  • Right to Erasure ("Right to be Forgotten"): You can request that we delete your data under certain conditions.
  • Right to Data Portability: You can request that we transfer your data to another organization.
  • Right to Object/Restrict: You can object to our processing of your data in specific circumstances.

5. Third-Party Messaging Platforms

Our "Cyber Buddy" service utilizes the WhatsApp Cloud API (provided by Meta Platforms, Inc.) to facilitate mobile communications. When you choose to interact with Cyber Buddy via WhatsApp:

  • Your messages are processed through Meta's infrastructure before reaching our servers.
  • Meta's use of your data is governed by the WhatsApp Privacy Policy.
  • We only receive the content of your messages and your phone number to identify your Cyber and Me account.

6. Data Retention & International Transfers

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. As a global platform, your data may be processed on servers located outside of the EEA. We ensure that such transfers are protected by appropriate legal safeguards, such as Standard Contractual Clauses.

7. Data Security

We employ industry-standard encryption and security protocols to protect your data. All interactions with our platform are encrypted in transit, and sensitive information is stored using robust security measures.

8. Data Deletion Request

You have the right to request the deletion of your personal data at any time. To initiate a data deletion request, please follow these steps:

  1. Send an email to [email protected].
  2. Use the subject line: "Data Deletion Request".
  3. Ensure the email is sent from your registered email address associated with your Cyber and Me account.

Once we receive your request, we will verify your identity and process the deletion of your account and associated data in accordance with our legal obligations.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your GDPR rights, please contact our Data Protection Liaison at [email protected].

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